FAQ

How long does it take to make an order?
Ready-to-ship items usually process within 2-4 business days. Custom or made-to-order pieces may take longer.

Are pieces exactly identical?
No. Each piece is handmade, so small natural variations are expected.

Do you offer gift packaging?
Yes. Orders are packed with gifting in mind. Add a note at checkout if you are sending directly to someone else.

Can I request a custom piece?
Yes. Visit the Custom Orders page and contact us with your idea.